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5 Warning Signs You’re Not Communicating with Employees
Guest Blog: Peter LaMotte Perhaps the most critically important aspect of effective leadership is the ability to communicate with others. Admirable decision-making abilities, a willingness to delegate, and/or the capacity to envision the future. These don’t count for much if you’re unable to connect with the people you lead. Unfortunately, busy executives aren’t always conscious of the fact that employees aren’t getting what they’re saying. Intentionally or not, these business leaders...
When Employees Hate Each Other: 6 Tips for Resolving Coworker Conflict
Contrary to the popular phrase “Ignorance is bliss,” it’s not – especially if you’re the manager of two workers who genuinely don’t get along. When two employees hate each other, their animosity can turn a healthy working environment into a toxic space. Coworker conflict will always come up; you can’t be everyone’s best friend. However, you need to be civil and able to work together. The longer the dislike between employees endures, the more it’s likely to hurt their productivity and...
Why Hiring Employees for Company Value isn’t Enough
Company values are important. They’re at the very heart of your organization. Hiring employees who already share a company’s value is important, but there’s much more to selecting a good job fit than if they think the same way you do. In an article from TLNT by Derek Irvine, two companies’ hiring practices were compared regarding their core values. In the first, the CEO of Bill.com, Rene Lecerte, offers that the only way his company can contend for talent against its more moneyed competitors...
Do I Have to Say it AGAIN?
Guest author: Chris Ball One of the most often heard complaints from managers we work with at MBA Associates, and particularly in process improvement projects, is that people have to be told again and again to do the same things. Progress made is slowly eaten up, and it’s one step forward and one step back! This source of frustration leads managers to question the ability and commitment of employees, and sometimes they are right. More often, however, it’s not the recipient of the instruction...
Eight Interview Tips and Mistakes: For Women, By Women
Everybody makes certain mistakes in job interviews—arriving late or under-prepared, refusing to or providing inaccurate answers to questions, or flat-out lying about past experience—but women in the workplace have an entirely unique set of mistakes that they routinely make when interviewing for a job. The following eight mistakes are supplied as kind of a reverse-checklist to improve your next interview. They are committed by both men and women, though most commonly the latter. By knowing and...
HR That Goes the Extra Mile: Additional Services That You Can Offer
Guest blog by Kayla Matthews It’s a fairly simple principle: If you go that extra mile to treat your employees with dignity and respect- erring towards reward rather than punishment- then your company will benefit. Why Rewarding Employees Pays Off In fact, this pearl of wisdom seems to have a noticeable and measurable impact. According to an article from USA Today, a company that does well by its employees will actually see its efforts pay dividends on a rising stock price. This is the case...
Communication Pro Tips: Delivering Great Presentations
Whether for business, academia, or a social event, many of us will be expected to give a presentation at some point in our lives. Although some people may be considered natural public speakers, most of us regard public speaking with dread.  Presentations don’t need to be difficult, but they do need to be developed and delivered well. The Harvard Business Review has explored how we can improve our communication and presentation skills for a variety of audiences:  1....
Managing Employee Performance: Let your Team be Independent
Sounds like a bit of a paradox, right? Well, think of it this way: sometimes, the team needs its independence from the manager. You wouldn’t hire a plumber to fix your kitchen sink and tell him how to do it, so why would you do the same to your employees? Managers often fall into the habit of micromanaging, because they want things done their way. Having things done the right way is important, but think of the employees—if you are too meticulous on each and every detail of the task, all you’re...
No Turnover is Easy… Just Don’t Terminate Anyone
Here’s something weird: a company that never-ever, unequivocally, absolutely does not under any circumstance fire anyone, regardless of employee performance, employee potential, or employee engagement. It sounds like a terrible idea, but that’s exactly what Next Jump CEO Charlie Kim decided to do, and it’s been working ever since (just like everyone his company hires). In an interview with David Marquet, Kim said he was struck with the idea after Barry-Wehmiller CEO Bob Chapman asked him how...
When Adults Act like Children: The Dissed-Engaged Employee
Almost every employer and effective manager knows about the three types of employee engagement: engaged, disengaged, and actively disengaged. There is, however, a mutated combination of the first and third; a strain that can infect the most productive employee, affecting teams and organizations like chicken pox at a playground: the dissed-engaged employee. Coined by Kevin Grossman in an article for TLNT, dissed-engaged employees are those outliers of productive talent engagement that have been...
Increase Employee Productivity: It’s Easier than You Think!
Every company wants to increase employee productivity. Instead of assuming that low productivity is primarily the fault of the employees, companies should evaluate the corporate environment. Offices can be full of distractions—probably more than you might think. There are the obvious obstacles to deal with, such as noisy neighbors and office socializing on the side—but have you thought of the less-obvious factors that could be an issue? The following are areas that can easily be turned into...
The Executive’s Guide to Succession Planning
When employers see great potential for a future leader, they look to succession planning to turn that potential into a reality. This is a crucial process that can help identify, shape, and develop dynamic visionaries for tomorrow's business world, and can help companies establish a distinctive brand. Yet, how do employers differentiate workers who are satisfied with the status quo from employees with the capabilities to take the organization to new heights?  According to Forbes, assessing...
Leadership Charisma: Pirate Edition!
When he was 22 (some accounts say 25) years old, Julius Caesar, a man synonymous with leadership, was kidnapped by Cilician pirates. His charisma led to him being respected and treated as an equal by his captors.  In chapter two of his “Life of Julius Caesar,” the Greek author Plutarch of Chaeronea describes what happened when Caesar was kidnapped by pirates: First, when the pirates demanded twenty talents of silver for his ransom, the charismatic Caesar laughed and offered them fifty....
No Succession Plan? No Success!
“Someone’s sitting in the shade right now because someone planted a tree a long time ago” – Warren Buffett. Can you think of a more fitting quote to use when discussing the importance of succession planning? Effective succession planning helps companies recruit superior employees and develop their knowledge, skills, and abilities to prepare them for promotion into more challenging roles. It’s never too early to begin succession planning for the future, and it’s certainly not too late to...
Boredom Can Lead to Productivity and Employee Engagement
How many times to you catch yourself scrolling through Twitter because you’re bored at work? Are you bored right now? It turns out being bored in the workplace actually boosts productivity and creativity. It seems counter intuitive, but a study by Dr. Sandi Mann has found that being bored signals the brain that it is in need of fresh, new thoughts, thus spurring productivity and engagement. In the study, a group of participants were asked to copy a telephone book for 15 minutes. After reaching...
Tips and Myths of Effective Management
Effective management is an important and necessary factor in any business. Inherent in its importance comes a paradox: the desire for a top-notch managerial style, and the confusion on how to accomplish this desired style. Management can be difficult, here are some tips and common misconceptions great managers must know. First, some talents of great managers: 1. Motivation of every single employee to take action and engage employees with a compelling mission and vision. 2. Assertiveness to...
Profiles International’s Best Blogs of 2014
Did you hear? Workplace 101 reached over 1 million views and 14,000 subscribers! That makes us at Profiles very happy! Thanks all! Normally, we wait until the end of the year to post our annual blog recap extravaganza, but in light of our recent news, we decided it was already time to share this year’s picks on talent management, employee motivation, productivity, management, leadership and more!  The Top 10 Qualities of Great Leadership Do you have what it takes to be a great leader?...
Even Google has Turnover: When it’s Time to Leave a Good Thing
Everyone knows Google is one of the best places to work—in regards to employee motivation, engagement, and overall culture. That being said, Google employees still want to leave sometimes. Michael Yang, former Deputy General Counsel of Google Legal, wrote an article regarding leaving one of the best companies to work for. The six questions posed are universal for any employee considering leaving, with the prospect of a new job opportunity. As an employer, considering what answers your personnel...
Employee Assessments a Perfect Fit for HR Trends
Are the predictions for talent in 2014 coming true this year? Bersin by Deloitte released “Predictions for 2014 – Building a Strong Talent Pipeline for the Global Economic Recovery” which discussed how the pendulum has shifted from employer control to greater power for high-performing employees. Many factors contribute to this shift: for the past five or more years, companies have focused on becoming “lean and mean” – pushing employees to work increasingly harder. However, people with certain...
From Profiles International Comes the “Grow Your Own Management Skill Set!”
Everyone has their own management style, and each one’s effectiveness can developed. See these four common management styles, and what attributes will help them grow in our animated infographic below. If you wish to view as an still image click here. (function(){ var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=([^;]*)').exec(document.cookie))?r[2]:''),w=window;w[s]=w[s]||c, ...
When Effective Managers Make Mistakes
When I was growing up, my parents always warned me that it takes a lifetime to build up credibility, and only one moment to lose it. It’s true; I’ve seen it happen—and it especially applies to management. In my news feed recently there were two stories about celebrities saying slurs that were caught on film, and now they are on an apology tour. Doubtless, not all of their fans have abandoned them, and in this world of social media and instant, round-the-clock news, it’s easy to forget peoples’...
Productivity (and IQ) Dwindle with Multitasking
The other night I had an epiphany. I realized that I was talking on the phone as I was watching reruns of Family Matters while alternately checking email, Facebook, and Twitter—three of at least seventeen tabs concurrently open on my tablet—and drafting a report in a composition notebook (I’m not kidding). I thought this was a true exercise in productivity, but as it turns out, researchers at the Institute of Psychiatry at the University of London have discovered that multitasking—especially...
Effective Management Styles Across Cultures
National culture affects the principles that managers are willing to endorse, and it similarly determines management styles exercised in the workplace. This applies to both literal, international culture, as well as corporate culture. The views held prevalently by the group as a whole directly affect the way managers manage. In a broad example (which will be expounded on later), Americans value individualism and masculinity, according to Geert Hofstede’s five dimensions of culture. On the...
Goal Setting Lessons from Global Business Leaders
Copious amounts of people speak, write, and blog about goal setting daily. They all have common tips, as well as those unique to themselves. That is because everyone is different, unique, and driven by their own motivators. Some want money and power, others want happiness, financial satisfaction, and/or success. We get so wrapped up in our busy lives that we forget to sit down and think about why we are doing what we are doing. What is the end goal? What do we want to achieve? I am lucky to...
Can No Management Be Effective Management?
There’s an old saying (rock ballad?) that goes: “You don’t know what you’ve got ‘til it’s gone.” It’s a saying that pervades and remains true throughout life, and management is no exception. Still, the issue of eschewing management is a popular philosophy these days. In fact, it has been given a name: “Holacracy.”  The term Holacracy (which is essentially egalitarianism) is derived from the Greek word holon, which means “a whole that’s part of a greater whole.” Instead of a top-down...
How to Be More Approachable as an HR Manager
Guest Blog by Kayla Matthews It’s no secret that human resources department personnel get a bad rap. After all, they’re the ones who have the unenviable position to administer terminations or downsizing, tell employees they are going to lose health insurance or other perks, and enforce trainings that workers might think are a waste of time. It can be a thankless job, but that doesn’t mean that every HR manager needs to assume a defensive attitude. In fact, it’s quite beneficial for those...
Performance Reviews and Hiring From Harvard: Hot in HR This Week
“When performance and pay are tied together, it creates an emotional conversation. We wanted to change the performance discussion to become more productive and constructive.” Mark Simpson, vice president of Legendary People at Texas Roadhouse shares why they “killed” performance reviews. We recently launched a new series titled, Women in Workplace. This week, Harvard Business Review shared research that women really are more reluctant to negotiate their salaries. Read: Why Women Don’t...
Waffling Management: The Importance of Employee Engagement
Employee engagement is one of the singularly most important things management should ensure for its workers. It reduces turnover and boosts productivity, sure, but management should ultimately care about its employees’ wellbeing. After all, management is people. This brings me to a story I’ve been following recently. Shaina Brown, mother of three, works at the Waffle House on Hillsborough Street in Raleigh, North Carolina. On Mothers’ Day, working the graveyard shift, she was “blessed” by a...
The One Thing Killing Your Productivity
“In the past three days, I’ve slept approximately eight hours” (I’m not bragging, it’s just a fact). “I’ve been working on this report, see…” The thing of it is, spending time working on a project instead of sleeping—while seemingly productive in the short-term—will have long-lasting effects over time. Lack of sleep depletes productivity. These are the reasons science says to shut that laptop and get some shut-eye (if you want to be successful at work). Lack of sleep harms...
From Mad Men to Modern Day – Women in the Workplace
Don: “Let me ask you something, what do women want?” Roger: “Who cares?” The preceding quote reflects a common mentality of the characters depicting male advertising agents in the hit show, Mad Men. I got completely hooked on Mad Men when it aired in 2007. I’m sure you’ve seen it, and if you haven’t you’re missing out. There are so many things I love about the show, the costumes and style, being able to peek into advertising agency life in the 1960s, and the dramatic and gripping storylines of...
Growing and Grooming your Top Performers
It's common knowledge that trees are living things, but did you know that 99 percent of its cells aren't? Just 1 percent of a tree can actually be called 'living.' This living portion, called the cambium, is located under the bark, and in the leaves and roots. This portion of the tree delivers food and nutrients to the rest of the tree, helping it grow. Most of the non-living parts of the tree work to protect the small amount that is alive. This helps the tree produce seeds, so more can be...
The PsychoPath to Leadership
At some point, almost everyone has said their boss is "crazy." As it turns out, about 3.9 percent of corporate professionals could be described as having psychopathic tendencies (compared to 1 percent in the general population, and the 20 to 30 percent in prison). A study done by Australian School of Business at the University of New South Wales stated, “Psychopaths commit an offence, go to prison, then come out and commit the offence again because they fail to learn from the prison experience…...
Mastering Management: From John Doe to CEO
Managers can determine whether your company experiences poor, standard, or extraordinary performance and results. These individuals also play a key role in the job satisfaction and success of the company’s backbone, its employees. Our latest eBook shares an abundance of advice from industry experts, authors, global CEOs, and more on how you can develop and hone your management skills. Learn how different management styles affect your people and business, and how you can win the love and...
Reduce Employee Turnover: Company Culture Keeps Co-Workers Content
Do you know what is important to the employees of your business? Do people not only WANT to work for you, but also enjoy doing so? If you answered yes, good for you. You may be well on your way to being the next Google-type culture in your industry or city. If you answered no, don’t worry. Hundreds of the companies we serve spend countless hours and effort trying to understand how to reduce employee turnover and engage their employees. Understanding that you NEED to focus on these topics is the...
Managing and Motivating Creative Employees
A company’s most important asset is its creative capital, but sometimes it can be difficult to manage creative employees. It’s simply the nature of the process; creative people are creative because they are able to think outside the norm. According to Psychology Today, creative individuals are remarkable for their ability to adapt to almost any situation and to make do with whatever is at hand to reach their goals. Professionals whose primary responsibilities include innovating, designing, and...
Hiring Questions: How to Follow Up
Waiting to hear back from an employer about your recent interview can be an anxious time. You want to know if you got hired, obviously, but you’re unsure if a follow-up is the right decision. The art of the follow-up is a fine one. You apply for a job, get the interview, and then may be left in limbo for weeks before hearing back, if the employer even calls at all. How you respond, in a timely manner, is vital to landing the job you want. It requires a degree of finesse, from the initial email...
2 Reasons You Should Really be Focused on Corporate Training
Corporate training is an integral part of HR and company procedures. However, a rising number of business leaders are wondering if the price outweighs the profit. According to Forbes, US businesses spend more than $60 billion a year in employee development, yet many executives question its return on investment. If you believe your company is in need of better corporate training, then assessments can help in tailoring your organization’s needs in relation to employee training. So, why train your...
Talent Agility: Solving the Talent Management Mystery
What is the first idea that pops into your head when you hear the word “agility”? For most people, it’s flexibility, speed, dexterity— or any other word that could be used to describe a gymnast. But what about when the word is pertaining to the workplace? Can the same descriptions apply to a businessperson? In fact, they can and do, in two newly-popular phrases, known as “talent agility” and “learning agility.” So, what is talent agility really? First, let’s break down the phrase into two...
Hot in HR -- What You Need to Know This Week
Make sure to share your favorite news story from this week, or what you think is “Hot in HR” in the comment section! Last Monday was Memorial Day. Listen to four-star General Stanley McChrystal share what he learned about leadership from his decades in the military in this TED Talk. Are those millennials fresh out of college turning down your job offers? Here’s why, from Fortune Magazine. Maya Angelou passed away this week at the age of 86. Here are some memorable quotes from the renowned...
Hiring the Best, Without Question
You are a pirate. You just returned from off-shore with a large bounty, and must divide it up amongst your crew while keeping a fair profit for yourself. However, if the majority of your crew is unsatisfied, they will mutiny against you, possibly costing you your life. How will you divide your booty amongst the crew without risking a walk off the plank? Answer: Divide it up amongst the top 51 percent of your crew. This used to be one of Google’s hiring questions, the use of which was banned by...
Does Your Workplace Care What You Wear?
In the early hours of a dreary Monday morning, after you’ve made yourself the necessary cup(s) of coffee, you reluctantly put on those starchy, “business casual” work clothes— even though you want nothing more than to stay in your favorite pair of sweatpants. You probably think to yourself, “Why does it really matter what I choose to wear, as long as I get the job done?" This kind of situation happens often, and is a common concern in the workplace. In past generations, business dress was...
How to Work Out a Succession Program in the Workplace
Why do you exercise? To look good, perhaps, or maybe to lose weight; but, ultimately, to live a longer, healthier life. Exercise is to the body what succession planning is to a business. Treating succession planning the same way you (ideally) treat your body is a good start to optimizing your company’s healthy succession program. If you’re anything like me, you take a good hard look at yourself occasionally and think, “I could be better.” So, you do a couple pushups, decide it’s kind of late,...
INFOGRAPHIC: Identifying High-Potential Heroes in the Workplace
 Do you have undiscovered, high-potential employees in your organization? Does your organization focus on identifying and developing high-potential employees? Let us know in the comment section below! (function(){ var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=([^;]*)').exec(document.cookie))?r[2]:''),w=window;w[s]=w[s]||c, ...
HR: Up-to-Date or Second-Rate?
As an HR professional, a significant amount of your time is likely consumed focusing on employee productivity; but, who is responsible for the productivity of the human resource department? If organizations don’t include HR in the forefront of their development strategies, many will fail to realize that the effectiveness of their HR efforts—and, in turn, their entire business strategy—may be hindered by “stone-age” processes and tools. In order to effectively manage people and organizations of...
Get Hired: 4 Tips to Nail That Phone Interview
You just got out of college, or that job that just didn’t fit. You’ve got nothing to tie you down here, so you’re looking everywhere, and the company you applied to across the country just responded to the resume you sent. They know you currently live in Texas, so they set up a phone interview for next Monday. Even better, right? Not only do you not have to spend your dwindling, job-seeking dollars on a plane ticket, but you don’t even have to get out of bed! Wrong. According to a recent...
Banning “Bossy”: Censoring the Word in the Workplace
Despite strides in gender equality, women who want to take on a leadership role in the workplace are called “bossy.” Sheryl Sandberg and Anna Maria Chávez are trying to put a stop to the stereotype, and ban the “other B-word.” The first citation of "bossy" in the Oxford English Dictionary refers to an 1882 article in Harper's Magazine, which declared: "There was a lady manager who was dreadfully bossy." In 2008, “bossy” appeared in books four times more often to refer to females than to males....
5 Steps to Becoming a Charismatic Leader
“The most dangerous leadership myth… asserts that people simply either have certain charismatic qualities or not. That’s nonsense; in fact the opposite is true. Leaders are made rather than born.” - Warren Bennis, Leadership Scholar Charismatic leaders and managers create and maintain a work environment where people are emotionally and intellectually committed to the organization’s goals. Not only does charisma foster a positive work environment, but it also plays a vital role in helping...
Hitting the Mark with High Potentials
What does a high-potential employee look like to you? Is it the person that works double-hours every week, and even weekends? The person that goes “above and beyond” to help their colleagues, or the person that exceeds their professional goals? According to Bersin, “a “high-potential employee” is an employee who has been identified as having the potential, ability, and aspiration for successive leadership positions within a company. Often, these employees are provided with focused development...
How to Deal With (and Develop) a Bad Boss
“Rank does not confer privilege or give power. It imposes responsibility.” ? Peter F. Drucker Many of us have worked with a bad boss in our lifetime. The micro-manager, the yeller,  the softy, the one who’s never there, and the boss who takes all the credit for your work. I worked for a person years ago (let’s call him John) that would scribble tiny notes on post-it notes, and get frustrated with me for not being able to read  his illegible handwriting. John would even call me at...
From Combat to Corporate: Hiring Veterans
A large number of American veterans are in need of work. A report released by the White House in 2013 stated, "Despite having valuable military experience, veterans frequently find it difficult to obtain formal private sector recognition of their military training, experiences, and skill sets through civilian certification and licensure. This also makes it difficult for the private sector to capitalize on the resources and time spent training and educating service members." The unemployment...
The Onboarding Ritual: What to Avoid
The bullet ant—Paraponera clavata—or lesser giant hunting ant, has a sting that is ranked the most painful according to the Schmidt Sting Pain Index. It is described as causing "waves of burning, throbbing, all-consuming pain that continues unabated for up to 24 hours.” These ants are sedated and woven into a pair of gloves made from leaves, with their stingers facing inward. Young boys will thrust their hands inside these gloves for a full five minutes or more, with no relief from the pain but...
Why You're Always Failing at Everything!
How education, environment, and self-perception define your potential. I was homeschooled until I was in the third grade. When I entered the public education system, I was given an aptitude test, in which I scored in the 99th percentile. This irritated me—there was still a potential one percent of nine-year-olds in the nation who were smarter than me. I did very well in school until I reached the fifth grade. I had developed a bad habit of roping adults into circular logic arguments just for...
How to Escape the Ceaseless Cycle of Workplace Stress
Stress is the Ouroboros of the workplace—the ancient, tail-eating snake that represents “self-reflexivity or cyclicality, especially in the sense of something constantly re-creating itself.” You become stressed; you perform badly, which increases your stress, which causes you to perform worse, which continues in an endless cycle of stress and errors. The philosopher Plato described the Ouroboros in his dialogue, “Timaeus” as, “… his own waste providing his own food, and all that he did or...
Onboarding at Disney: When the Magic Happens
Jeff Noel, a facilitator at Disney Institute, spoke in a video about being “The CEO of You,” in which he shares insight on how to inspire leadership at all levels. A major point of focus was the differentiation between task and purpose. “To empower all employees to take on leadership roles, it is important that everyone understands the larger purpose behind a task. Employees should be immersed in the broader context of a project so they clearly can identify the importance of their role and how...
High Performers as the Company Camel—Are You Breaking Its Back?
Every organization has its star employees—the ones you rely on when you have a major project to finish under an impossible deadline, who always finish their list of “to-dos” early, and pick up the slack of others. As Voltaire said, “with great power comes great responsibility,” and survey results have shown that about 77 percent of employees share in this sentiment, ranking “sense of responsibility” as the top productivity-boosting factor by a landslide. It’s important to stimulate productivity...
Women in the Workplace: Overeducated, Underestimated, and Underpaid?
Last month, we celebrated Women’s History Month, with International Women’s Day on March 8. Thousands of blog posts, articles, and infographics were shared, taking a wide variety of angles on the topic of women in the workplace, and the passionate topic of “The Gender Pay Gap.” Some bloggers and authors shared how women are more educated but underestimated in the workplace. Some people celebrated Equal Pay Day last week. I asked my network (colleagues, friends, and Facebook friends) for their...
Orientation vs. Onboarding
“The difference between the right word and the almost right word is the difference between lightning and a lightning bug.” -Mark Twain Onboarding is the process of integrating new hires into a company. Orientation is the process of introducing a new employee to the job. The new hire walks in; you’ve got their workstation all set up, most of the paperwork was filled out last week when they met with HR for the first time, you e-mailed them the link to your company’s introduction video....
As the Crow Flies, So Should Your Business
Crows—and other corvids—are surprisingly intelligent. Their brain-to-body ratio is close to that of humans. Check out these cool facts about crows and see why mimicking them could help your business soar. Crows’ ability to flourish in human-dominated landscapes may have to do with cross-species social skills. A study by the University of Washington revealed that crows recognize and react to individual human faces. Researchers in Seattle captured seven crows while wearing masks. After they...
Facebook’s Onboarding Bootcamp: Pushing “Codes” Instead of “Ups”
You and I have the same number of friends on Facebook: 150 (give or take). Sure, my profile says I have 484—you probably have close to double that number—but the fact of the matter is, we both have about 150 friends. It’s called Dunbar’s number: a theoretical limit to the number of people with whom any individual is able to sustain a stable or meaningful social relationship (usually considered to be roughly 150). In 2008, Facebook itself realized it was about to surpass that number relative to...
High-Potential Posture: How Body Language Changes Everything
It takes approximately eleven one-hundredths of a second to recognize a face. When you walk into an interview for the first time, that’s about how long it takes for the interviewer to make an assessment of you. There are tons of articles about optimizing sales, productivity, and your online presence, but what about optimizing yourself? I’m not talking about spiritually, but superficially—literally nothing below the skin. Not only will improving your posture improve how people immediately...
70% of Workers Are Paid to Waste Time—Every Day.
The median weekly wage for workers in the U.S. is $786—are employers getting what they’re paying for? The odds are stacked against them, as a Gallup study found that only 30 percent of the American workforce is engaged, and the rest is costing companies up to $550 billion annually. Whether you know it or not, you’re probably paying your employees to socialize with coworkers, make personal phone calls, and even shop online. Recent survey results by Salary.com revealed pretty much everything...
Misconceptions About Introverts in the Workplace
“I believe that introversion is my greatest strength. I have such a strong inner life that I’m never bored and only occasionally lonely. No matter what mayhem is happening around me, I know I can always turn inward.” -Susan Cain (American writer and lecturer) Susan Cain recounts a story about her childhood summer camp in the TED Talk, “The Power of Introverts”: “Camp was more like a keg party without any alcohol. And on the very first day our counselor gathered us all together and she taught...
How Charismatic Leadership Drives Success
Deiric McCann, co-author or Leadership Charisma, was interviewed recently for major Slovenian newspaper, Dnevik. Today, he shares with us the importance of leadership charisma in business. Normal 0 false false false EN-IE X-NONE X-NONE ...
All Aboard: Save Your People From Drowning with Strategic Onboarding
Effective employee onboarding can have a tremendous effect on the success of a new hire. Strategic onboarding processes are just as pertinent for the employee as they are for the organization. Businesses can reap the benefits of confident, organized, and prepared employees. The statistics in the infographic below share why it's crucial for your business to focus on strategic onboarding to save your employees from "drowning." Does your organization have a strategic onboarding process in...
10 Important Questions to Help Identify High Potentials
According to a study by the Corporate Executive Board (CEB), as many as 25% of high-potential employees plan on leaving their jobs within a year. Many organizations make the mistake of only looking at ability when assessing an employee’s potential for managing a job. When trying to identify a high-potential (or HiPo) employee, it is important to not confuse performance—or productivity—for aptitude. Misidentifying a HiPo can be costly. For example, you have a top-selling sales rep, and decide to...
Onboarding Excellence: Everything You Need to Know
v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Companies who implement an effective onboarding program during the first months of new-hire employment experience 31 percent less turnover than those who do not.  Are your hiring and onboarding processes costing you unnecessarily? Download our latest eBook today! Onboarding Excellence: Everything You Need to Know Selection and onboarding is an...
What to Learn From America’s Favorite Leader
Earning the loyalty and respect of your employees can be a difficult task on its own, so how can you build a leadership they’ll love? An employee review website recently released a ranking of the highest-rated CEO’s in America, and we can learn a thing or two from one of the most loved leaders of today. Jeff Weiner, LinkedIn It’s almost impossible to please everyone, especially with more than 5,000 employees. Yet somehow, LinkedIn CEO Jeff Weiner seems to have done just that. Weiner maintains...
Drug Screening in the Pre-Hire Process
So, you just interviewed the most spectacular applicant for that job that’s been open for two and a half months. He was highly-recommended by one of your best employees. He was charming, had an answer for every question you threw at him, and has already passed the background check. The problem is, he didn’t tell you about that methamphetamine addiction he’s had since he was sixteen. How disappointed are you going to be when that mandatory drug test comes back positive, and the hunt for an...
Employee Motivation Lessons from Google
Impactful motivation is easier than you think, and the sooner you launch a new employee into productivity, the better off you will be. Employees want management and leadership that they can look up to, not management that looks down on them. An honest respect for all and a genuine recognition that everyone has something to offer, is at the heart of a successful motivator. Without respect, so-called motivation becomes manipulation, and manipulation is never successful in the long...
Does the Mobile Workforce Actually Work?
Technological advancements have given us amazing capabilities, reshaping nearly every aspect of our lives, and the workplace is no exception. The general purpose of technology is to make our lives easier and more convenient, but when it comes to work, and specifically telecommuting, does easier mean better? Recent survey results show that 58 percent of employers in the U.S. offered remote work options in 2013, indicating that the perk is quickly becoming a workplace standard. Don’t expect it...
9 Sales Practices You Should Always Follow
Landing a job in sales is one thing, but being successful in sales can prove to be a much more challenging and stressful task. There are a couple of reasons job boards are always flooded with open sales positions: Working in sales isn’t for everyone. If the stress of quotas and performance-based job security is enough to keep you awake at night, and if you lack confidence, motivation, or social skills, then sales may not be for you. To be successful in a sales position, it takes an individual...
The Top 10 Qualities of Great Leadership
Whether you have worked your way up the corporate ladder or have started your own business, the path to leadership isn’t an easy one. There will be good times, stressful times, and terrible times, but a great leader is always able to lead a team to success, regardless of the situation at hand. Simply holding a position in leadership doesn’t make someone a good leader. A truly great leader understands the many different factors that come with leading others and strives to help others reach their...
Want Talent? Go Mobile & Go Get It
Are you having trouble filling vacant positions with qualified candidates? You’re not alone – 8 out of 10 employers reported difficulty filling positions in a recent CareerBuilder survey, and 50% said finding qualified talent was an issue for them. It can be challenging to attract the right person with the necessary skills, as competition among a limited pool of top candidates sets the odds against you; but these high-demand job seekers are out there, and they’re applying somewhere,...
Where Employee Productivity is Worst in the World (and Why)
South Korea was recently named the worst place for worker productivity in the Organization for Economic Co-operation and Development. While a lack of good time management skills being chiefly to blame, there are several reasons why corporate Korea is caput. One major problem is South Korea’s rigid top-down approach to structure and hierarchy, which has been heavily influenced by military service and authoritarian leadership. This results in constant reporting to senior directors, much like a...
Millennial Manpower: Why the Trophy Generation Can’t Find Jobs
“In a bold new measure intended to address unemployment among young professionals, lawmakers from across the political spectrum agreed on legislation Tuesday to subsidize the cryogenic freezing of recent college graduates until the job market recovers,” stated an article from The Onion. Of course, that was a joke, but seriously—Millennials need to chill out. The job market may not be entirely to blame; Generation Y is not so much interested in finding a job, but in finding a good job. I...
Salesmanship – Science or Fairytale?
Author: Scheherazade Perkins Most of us know that the thrust required to lift an aircraft, start a train’s movement down the track, or propel a sprinter from the starting blocks in a track and field event is greater than the energy required to keep each in motion. We may recall the law of physics posited by Isaac Newton, stating that an object in motion tends to remain in motion until it is acted upon by another external force. Conversely, an object at rest tends to remain at rest...
90% of Top Performers Have This Trait
Stress – we all experience it, and it’s virtually impossible to escape. Unfortunately, stress can cause a number of serious physical and emotional health conditions, and the list of negative effects is a rather long one. As lengthy as that list may be, there’s one more stress-induced effect that you should be aware of, especially if you are an employer: a study by Yale found that stress deteriorates the part of our brain that enables self-control. Once this area of the brain has deteriorated...
Pre-hire Preparation – What Everyone Ought to Know
“Pre-screen applicants to identify issues before they happen! Shrinkage costs business millions annually; loss prevention systems are critical.” – Profiles International “You need to have a collaborative hiring process.” – Steve Jobs, Former CEO of Apple “Great vision without great people is irrelevant.” – Jim Collins, Author “Good to Great” An In-Depth Guide to the First Stage of the Employee Lifecycle Management consultant and author Peter Drucker estimated that two-thirds of employee...
Hot in HR – What You Need to Know This Week
Make sure to share your favorite news story from this week, or what you think is “Hot in HR” in the comment section! Is a robot going to take over your job? Despite the fact that 63% of business owners are overwhelmed with the number of technologies available, 70% say that tech will offer a bigger ROI than hiring new employees. Fox Business recently shared: Small Businesses Choosing Tech Over Employees. HR Pros! Do you feel the need to say sorry for firing someone? Check out Tim...
Slow and Steady Wins the [Talent Management] Race
There are copious amounts of unemployed Americans out there – 10.2 million, to be exact. Yet, 4 million jobs remain unfilled in the U.S. With so many people actively seeking jobs, why are there still so many unfilled positions? Certain industries and positions that require hard-to-find skills, like IT and engineering, can account for a portion of these unfilled jobs, but many others have a surplus of candidates to choose from. Vacant positions can put a strain on organizations, as they try to...
Bad Guy Billionaires: Pre-Hire Protection from Pilfery
The Forbes billionaires list would seem like the kind of roster in which everyone wants to be included—until you realize that six of them are in or going to prison. The crime, in most cases, is greed—i.e. theft (and these are the richest people in the world!). What causes these wealthy men to steal from those who trust and, in some cases, depend on them for their livelihood? What can be done to minimize this deviance? First, some examples: South Korea’s Chey Tae-Won is serving a four year...
When Employees Go Nuts: Dealing with Workplace Conflict
"Sears Fires Employees After Racial Exchange With Customer" "Pizza Hut Worker Caught Urinating in Sink" "FedEx Employee Fired After Package Throwing Video Goes Viral" In just the past few weeks, each of the above stories has been in the news. In today’s world, nothing in the news shocks me, but with so many people desperate for jobs, I often wonder what drives people to act in such a manner, knowing full well that if they are caught they will lose their jobs. As a leader, manager, or...
Whole Foods' Management is Just Giving it Away
If knowledge is power, then Whole Foods has made nothing less than dukes and duchesses of its 64,127 employees. The head honchos of Whole Foods believe it is not only necessary, but prudent to make all salary and pay scale, including bonuses, available to their entire company family; from the newly hired cashier, all the way up to the CEO. Their philosophy is that posting the salaries of fellow co-workers and bosses promotes open dialog and healthy competition within the company. This is not a...
Common Traits and Actions of Excellent Leadership
Author: Dr. Scott Hamilton I have an array of experience under my belt in some of the most diverse areas. From constructing commercial buildings as a general contractor, to developing a suite of employment assessments, I am grateful for each and every experience in my life. As some of the world’s most successful leaders know, each unique experience can be a lesson learned, and can remarkably develop your personal leadership skills. The combination of my experience and education provides some...
Are You Paying for Bad Hires?
Bad hires impact more than a company's bank account... they can have tremendous impact on a team's morale and productivity. We recently asked some of our colleagues about their past experience with bad hires, and here are a few of their responses: "The woman was so far from suited for the job! Her skills, experience, and personality all clashed with our department. I ended up having to spend hours upon hours training her repeatedly. That wasn't in my job description." "Our boss was so...
The Truth About Workplace Fun & Productivity
As the saying goes, “all work and no play makes Jack a dull boy.” But, before companies like Google began the new trend of promoting fun in the workplace, the words “fun” and “work” didn’t fit in the same sentence together. Today, the millennial generation presents a new set of challenges for employers, and organizations have been forced to find new, innovative ways to attract and retain them as employees. Promoting a fun work environment is quickly becoming one of the most widely-implemented...
Salesmanship – Science or Fairytale? Part 2
Author: Scheherazade Perkins In part one of this series, I discussed salesmanship in terms of one of my favorite fairytales and the key skills demonstrated by the main character. Leveraging momentum in the sales process to foster future sales is a skill that many aim to master. Today, we are going to discuss the optimum sales cycle model. Visually, your sales process may resemble a simple wave pattern, similar to those in the ocean, sound, and light. Figure 1. Simple Wave Function We...
Infographic: A Visual Guide to Sales Greatness
Only 4.9% of sales organizations ranked as "world class" in 2013! We've outlined some key attributes and behaviors that have made these top businesses so successful! What does your organization do to achieve "world class" status? What are the secrets to sales success? Let us know in the comment section below! (function(){ var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=([^;]*)').exec(document.cookie))?r[2]:''),w=window;w[s]=w[s]||c, ...
Why Most Employee Engagement Programs Fail
Author: New York Times bestselling author, Kevin Kruse. Every year, Gallup and other companies reveal their annual employee survey results, and while the numbers may shift by a point or two, the headline is still the same—the vast majority of employees are not engaged at work. Despite everyone being aware of the engagement crisis at hand, most organizations still fail in their efforts to increase the commitment of their workers. Based on my own journey from a bad boss to “Best Place to Work”...
Workplace 101’s Top 10 Leadership Tips of 2013
In continuation of our Best of 2013 Series, we’ve listed the top ten leadership tips from the past year! Whether you’re new to leadership or a seasoned veteran, there is sure to be plenty of great advice that will help you grow and succeed as you strive for greatness. What are some of your favorites from this list? Share your feedback with us in the comments below, or on Twitter and Facebook! 1st Place Words of Wisdom: 15 Powerful Thoughts on Leadership This infographic is an...
2014: Year of the Happy Employee
Every new year, millions of Americans make resolutions in an effort to better themselves. These resolutions are often based around health and wellness, with proclamations like “This year, I will quit smoking,” and “This year I will eat better and exercise more.” Normal 0 false false false EN-US X-NONE X-NONE ...
Fear of Feedback: A Foolproof Formula for Effective Communication
The topic of giving feedback can be quite a sensitive one. I have worked in businesses where a coworker would become quite upset if they received less than perfect feedback, where you wouldn’t dare give your boss feedback unless asked, and finally where communication, feedback, and opinions are valued and acted upon. Every work environment is different and so is every leader and coworker. Take Mark Zuckerberg for example. In Facebook COO Sheryl Sandberg’s book Lean In, she recounts a story...
What Employees and C-Suite Want in Leadership
The abundance of books and articles on leadership outline hundreds of different characteristics and traits that one must possess to be a successful leader. Some spotlight the importance of honesty, charisma, and passion. Others encourage you to focus on confidence, vision, and compassion. Each of these qualities may be pertinent in leadership and developing an individual, but what is astounding is the difference between what employees and C-suite executives believe are the most important...
Workplace 101's Top 7 Sales Tips of 2013
As part of our Best of 2013 Series, we’ve compiled the top seven sales tips from the past year. If these concepts are new to you, start off the new year by applying them to your sales force–there’s no better time than now! If you have read some of these posts previously, how did you apply the strategies to your organization? What was the result? Share your feedback with us in the comments below, or on Twitter and Facebook!  1st Place Don’t Commit These Common Sales Sins For many...
New Research Shows Facebook & Hiring Don’t Go Together
With about 1.15 billion monthly users, Facebook has been a hot topic for recruiters and employers. Considering the site provides access to such a large population and their information, it’s no surprise they have taken notice.
The Disengagement Epidemic and How to Cure It
Employee engagement – it’s one of the hottest topics in organizations today, and justifiably so. A recent report from Gallup serves as a testament to the growing focus on employee engagement, revealing that 70% of the U.S. workforce is not engaged, which costs businesses an estimated $550 billion annually. The large-scale epidemic of disengagement within the American workforce has leaders in a nationwide frenzy, struggling to find a solution for their organizations before it’s too late. The...
On the First Day of Business, Profiles Gave to Me...
We’re getting into the holiday spirit here at Profiles! Just for fun, we have re-written one of our favorite Christmas jingles! Wishing you and yours a very Merry Christmas, and a Happy New Year from all of us at Profiles!   (sung to the tune of "On the First Day of Christmas.") On the 1st  day of business, Profiles gave to me, assessments for every employee.   On the 2nd day of business, Profiles gave to me, 2 trainers training, and assessments for every...
Hiring Blook: 10 Success Steps for EFFECTIVE HIRING
Download the new Hiring Blook:  10 Success Steps for EFFECTIVE HIRING today!  This recently published “blook” shows you how to select and develop the right people for the right job.  We’ve compiled the best hiring practices from our Workplace 101 Blog and put them into one easy-to-read, interesting document. The 9 hiring sections included in the blook cover important topics such as: Top 5 Hiring Tips you Should Always Follow Looking Beyond the job description 10 Scary Hiring...
Steps HR Can Take to Minimize Communication Breakdown on a Global Scale
Guest Blog: Declan Mulkeen Research by the Society for Advancement of Consulting (SAC) cites poor communication as a far greater threat to businesses than competition or the economy.  The Society goes on to comment that the cost of corrective action is minimal, whereas doing nothing is the costliest action of all. To create a productive work environment, effective communication is absolutely vital, and HR has an important role to play. Before HR teams can put in place initiatives to...
Why You Should Be Excited About Employee Reviews
It’s that time of year again! No, I’m not talking about the holidays, but about the dreaded employee performance review. Employees are typically just as unenthusiastic, if not more so, about performance reviews as their employer is about conducting them, but why? Employee reviews can be as good or as bad as you allow them to be, so let's look at the glass half-full. Reasons to be excited about employee performance reviews: Employers    Employees Are able to...
Management 101: Tempering Type A Employees
At some point in our professional lives, we’ve all been the new guy or gal on the block. Whether fresh out of school or a recent career change, we’ve all filled out HR forms, watched videos on company culture, and learned new corporate hierarchies. Starting fresh can be especially difficult for a group of individuals I like to call the “Driven”: seasoned A-types and young Millennials, who – for better or worse, through the wonder of the Internet age – are accustomed to instant education,...
Effective Hiring in the 21st Century
When I think about effective hiring and what it means today, I can’t help but think about old hiring processes and how much has changed. It reminds me of a time in the mid-2000s when I was job searching, by no motivation of my own, and my father would get upset with me if I wasn’t visiting potential employers by eight o’clock in the morning. He instructed me to introduce myself to the manager and ask for an application, which I would fill out and return on the same day. After a few days of...
Don’t Hire a Type, Hire Right!
I recently returned from exhibiting on behalf of Profiles at HR Technology Conference in Las Vegas. I was lucky to be chosen to attend, as this is the highest-attended conference of its kind. I love any opportunity to learn more about the industry I work in, latest trends, and of course, observing what our competitors, colleagues, and industry friends are doing to stay competitive in the market. And boy, it did not disappoint! We spoke with CFOs, CEOs, hiring managers, vice-presidents, and a...
5 Rules Every Effective Manager Should Live By
No one has to tell you that management can be an equally difficult and (when done right) rewarding job. It takes time and energy to successfully lead a team, and the effort you put in will come out in the form of productivity and team happiness.  Read on to discover five steps you can take today that will result in better management for all parties involved. 1.Walk The Walk Chances are you want your employees to conduct themselves in a manner that you see fit, but delegating behavior...
The Essential Characteristics of Great Leadership
Guest author: David J. Smith Great leaders tend to display a fierce resolve to do whatever is necessary to create positive and sustainable change without caring who receives credit for the results. Is this not in conflict with what we see as being great qualities in the people we measure by “traditional standards?” We often focus on results when determining greatness rather than the “process” used to accomplish them – seeing the end without looking into the leadership characteristics...
Halloween HR: Scary Staff and Turnover Trauma
The true and terrifying legend of the scary staffers. A little spooky infographic fun for the upcoming Halloween. Written by Aoife Gorey Edited by Garrett Muston Graphics by Deann Graham Infographic by Jason Ingram (function(){ var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=([^;]*)').exec(document.cookie))?r[2]:''),w=window;w[s]=w[s]||c, ...
Being Thankful: Make Employee Appreciation a Year-Round Activity
Like the saying goes, a dog isn’t just for Christmas. Employees should feel appreciated year-round. Thank you, Danke, Merci, Gracias, ???a??st?, Mahalo, Grazie, Hvala, Tack…so many ways to say thank you. My personal favorite, as I’m Irish - Go Raibh Maith Agat (Guh rev mah ah-gut)!Because Profiles is a global organization in over 120 countries, we are lucky to get a little geography and culture lesson every time our national directors come to Texas. We also work with small, medium, and large...
5 Proven Strategies to Reduce High Turnover
Many employers today are experiencing rapid, high employee turnover– which not only creates the issues of filling vacant positions, overworked staff, and low morale in the workplace, but also costs organizations billions of dollars each year. According to the U.S. Bureau of Labor Statistics, 91 percent of Millennials expect to stay in the same job for less than three years, and the average employee tenure is about 4.4 years. The financial impact of excessive employee turnover alone can force an...
Managing a Multigenerational Workforce Today
Here at the Workplace 101 blog, we often write about managing difficult employees, leadership tips, utilizing employment assessments, and many other key workplace topics. One factor that we simply cannot ignore is the obvious generation gap that exists in our modern day workforce. The four generations present today are the Traditionalists (born before 1946), the Baby Boomers (born 1946-1964), Generation X (born 1965-1980), and Generation Y/Millennials (born after 1980). Each generation has...
Unmasking Executives: What You Need to Know
Author: John Bradford “Success as an executive requires the presence of many qualities – whereas, failure will proceed from the absence of merely one of them.” Dr. Robert N. Murray. In The Anatomy of a Great Executive, author John Wareham tells us how to distinguish those who seem great from who are great. He provides the tools that let you assess your own potential, as well as your boss’s potential. Wareham shares many quotes (like the one above) from his friend Dr. Robert N....
What You Don’t Know Can Hurt You – The Importance of Measuring Performance and Productivity
Building a company of top performers is the goal of every organization. However, you can’t develop and promote your “star players” if you don’t have a reliable way of identifying them or comparing them to the workforce as a whole. When it comes to your workforce, ignorance most certainly is not bliss – and it can in fact be very costly. It’s imperative to know exactly how well your employees are performing. Many organizations have different employee performance strategies and metrics in...
GESTURES SPEAK LOUDER THAN WORDS
recent study by Spencer Kelly, Associate Professor of Psychology, Colgate University showed that people were much quicker to understand any verbal message when the message was supported by appropriate gestures. When the gestures were either missing or didn’t match the message was harder to understand. Some Gesture Vocabulary Gestures reveal your inner attitude – something you’d sometimes [...]
LEADERSHIP CHARISMA – FREE AUDIO BOOK: CHAPTER 7
hapter 7 of the audio book version of ‘Leadership Charisma’ is ready to download.  If you missed any earlier chapters or the introduction to this series of free downloads please browse here to catch up. This next instalment includes the introduction to Step 3 in the Leadership Charisma process – which focuses upon ‘physical charisma’ [...]
Does Your C-Suite REALLY Understand Your Strategic Priorities?
Author: John Bradford If I were to ask members of your executive team to identify your company’s top three strategic priorities would their answers actually match? The November 2013 issue of Inc. Magazine reported that 64% of executives think their top teams are aligned, but in truth, alignment happens in only 2% of companies. There was even less consensus when executives were asked about their company’s value proposition, according to Inc. Navigator CEO Brent Sapp. This was not news to...
The Solution for Staffing High-Volume, High-Turnover Positions
According to the U.S. Census Bureau, approximately 153 million people make up the total U.S. workforce over age 16. Of this number, an estimated 60% are hourly employees. Compared to salaried positions, hourly jobs are associated with higher staffing volumes and higher turnover. As a hiring manager, you’re constantly focused on supplying new workers to fill vacancies. This staffing responsibility requires a huge amount of a manager’s time and effort. Employers are constantly challenged to...
WORLD CLASS SALESPEOPLE – WORLD CLASS SALES
hen Vilfredo Pareto formulated his famous 80-20 rule in 1900, I wonder could he have guessed that 100 years later his rule would apply to sales in organisations like yours – with about 20% of all salespeople making 80% of all sales. Research consistently demonstrates that over half of those in professional lack the basic attributes [...]
BLAST FROM THE PAST 1: BUSINESS PROPOSAL COURSE
last From The Past is something I’ll feature here regularly from now on.  Each ‘blast’ will direct you to one of the most popular posts from my back catalogue – these are the posts that my statistics tell me generated most interest from you, my readers. This first one is a beauty – a FREE course [...]
What will you learn in my book ‘Leadership Charisma’?
Beware: this is a brief advert designed to influence you to consider purchasing ‘Leadership Charisma’.  You have been warned!   (Video: Watch this video on the post page)
ALL SALESPEOPLE ARE NOT CREATED EQUAL!
o you ever wonder why your sales teams always seem to have so few ‘star’ performers? (Video: Watch this video on the post page)  All Your Salespeople Are Stars, Right? If you manage a sales team then you no doubt have a small percentage of ‘stars’ - the top producers who deliver dramatically more than anyone else [...]
The Impact of Employee Wellness Programs on Businesses
With the wave of concern over the proposed health care reform laws scheduled to go into effect early in 2014, many organizations are examining ways of reducing health insurance premium costs while maintaining a productive workforce. Under President Obama’s Affordable Care Act of 2010, a vast majority of employers must provide greater access to affordable health care insurance and services. A big push is happening to educate employees about preventative steps and self-care that can result in...
Prevent & Manage Office Infighting
  Conflict in the office can create an uncomfortable environment for all of your employees, even if it’s just between two workers. Whether the issue is related to employees’ personal lives, clashing personalities, or a much bigger issue, the overall cost of any unresolved conflict in the workplace is always the same. According to Gallup's State of the Global Workplace report, active disengagement costs the U.S. $450 billion to $550 billion per year. If left unresolved, issues between...
Protected: An Introduction to Mindfulness
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Protected: Centering
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The Power of Transforming Your Leadership Style
I’m a bit of a football nut, so when I write about leadership, I often find myself referencing great coaches in the industry. If I asked you to create your ultimate NFL “dream team” by handpicking each player, and told you that your team comprised of the most talented players in the country could still fail, would you believe me? Probably not, but you should. You may have the talent, but what about the coach? Without an experienced and effective coach to lead, your “dream team” will look like...
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Protected: The Body Scan Meditation
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Deiric McCann
Helping Leaders Lead